FAQS

Click on the questions below to find the answers you're looking for.

Enter your business name and logo, pick your colors, and within 15 minutes you'll receive an email notification that your COVID Online Screening Tool is ready for use. This email will also contain instructions on how to access the administration screen so you can manage your app.

Your personalized COVID Online Screener Tool costs only $79.95 per month, and is billed on a monthly basis.  There is no commitment, and you may cancel at anytime.

Enter your business name and logo, pick your colors, and within 15 minutes you'll receive an email notification that your COVID Screener Online App is ready for use. This email will also contain instructions on how to access the administration screen so you can manage your app.

Yes, it's being used in these locations already.

As an Internet-only agency partnered with a number of not-for-profit organizations and public healthcare providers, we've been asked on numerous occasions to provide a solution to the problem of visitor/guest contact tracing. After deploying a number of one-off instances to help our existing clients, we chose to automate the roll-out process in order to drive the cost down and make it affordable to any business that requires a cost-effective solution during these difficult economic times.

No. The COVID Screener Online App does not store customer data in a single repository. Each instance of the COVID Screener Online App is unique, and all customer data is purged after a 30 day period.

There is no limit on the number of customers that you can check in.

Yes, we care about EVERYONE'S safety.

Yes. Once the form is completed initially, you can record the temperature of your guest and it is attached to their record. 

No. You don’t have to install anything. As long as you have a computer, phone, or tablet that’s connected to the Internet you’ll be able to use COVID Screener.

Yes. The Covid Screener Online Tool requires an Internet connection and a reasonably modern browser in order to operate. Smartphones are ideal for customers, while check-in confirmations are best handled with tablets or larger devices.

While we don't typically offer discounts due to the low cost of the COVID Screener Online Tool, we're happy to explore this on a case-by-case basis.  Please contact us with the particulars of your situation.

All data is stored in a dedicated, secure Data Centre in Toronto, Canada. All border-security, systems access, firewall policy, and 24/7 monitoring and health status-checking is fully managed and fanatically guarded.

Our fully redundant Private Cloud environment is run from a SSAE 16 certified Data Centre. Located at a primary North American telecommunications hub and critical onramp to all major cloud and SaaS providers (including Amazon Web Services and Azure) your COVID Screener Online Tool exists at a connection point for corporate data networks, Internet peering, and critical storage facilities. Our environment has been specifically designed to accommodate the highest standards of security, reliability, and connectivity.

No problem. Just email support@covidscreener.ca and let us know you'd like to stop the service.

Technical support is available through support@covidscreener.ca or by using the contact form